All looking glass products carry a 1 year warranty against workmanship and construction

Looking glass Design is a representative only for all warranties supplied by the manufacture of the glass products excluding replacement cost labor.

Standard warranties on mirror products- 5 years, sealed units - 10 years applied from date of purchase there are no implied warranties for scratches or breakage due To the vendors neglect or any common wear and tear, Variations in color, shade, surface texture, and size are natural characteristics of glass and its sub products and should be expected, Any samples provided are representative only and may not include all variations within these products:

Please note:

Kiln fired, painted glass, Antique Mirror, Custom Silvering and Sandblasted products are hand crafted, slight differences, bubbles and mottled textures will occur and should not be Considered defective but a characteristic of the product Creating art glass is a manufacturing process where each piece is unique. No two pieces of art glass are exactly the same. Custom sand patterns and Antique mirror are truly one of a kind. The buyer acknowledges upon order placement that they give the manufacturer artistic license in the final product"

All looking glass products are made with the utmost care and attention to detail, and with any hand made product, there may be small flaws or blemishes, due To the many handling stages each piece receives. This is considered normal and not a defect in the product

Looking glass designs implies no warrantis expressed or implied pertaining to the use or applicability of its products for any particular purpose or the consequential damages resulting from installation Of its products will be assumed, the exclusive responsibility of looking glass designs shall be to replace the product for breach of quality criteria without the cost of removal, replacement and or related costs

Looking glass assumes no responsibility for product damage due to "settling of the residential or commercial structure, this warranty applies only to the original purchaser (proof of purchase required) of the glass product and is non transferable

Any claims for damages or defect must be done within 24 hours of receipt of goods if installed by Looking Glass Designs authorized representatives; otherwise said defects become the responsibility of the vendor

Looking Glass Designs - Coatings Warranty
Looking Glass Designs. warrants that subject to the terms and conditions listed below, any panel of Treated glass:

RegaLead Ltd, the manufacturer and supplier of ColorSprayt' coating materials andproducts (hereinafter referred to as 'RegaLead') designed specifically to be applied to glass, hereby guarantee the coating in respect of adhesion and colour fastness for 10 years from the date of application in accordance with the following conditions as laid outin this document.RegaLead will guarantee the ColorSprayt' product under the following conditions:l. That the coating is applied to an approved substrate, i.e. uncoated, undamaged,defect free glass. 2. That our application guidelines and directions ("The ColorSpray System") are followed and adhered to. 3. That the information and directions contained in the Technical Data Sheets(TDS26) are adhered to and followed. 4. That current paint industry custom and practice for applying coatings is adhered to. 5. That the coated product is intended for a normal environment, not Marine,lndustrial or Swimming Pool environment. 6. That only approved cleaning materials are used prior to and after application.We guarantee that the finished product will not crack, peel, blister or fade by more than 10 o/o of its original colour for a period of 10 years from date of application. We further guarantee that any reduction in the level of gloss will be even across the entire panel and will not significantly change the appearance of the finished product. All and any claims must be made in writing within a six week period of time from first sight of any failure of the product, describing with reasonable specificity the nature of the failure by the licensed Colorspray applicator. Any claim must be accompanied by all relevant paperwork including a copy of the original formulation used for application RegaLead Ltd, the manufacturer and supplier of ColorSpray' coating materials and products (hereinafter referred to as 'RegaLead') designed specifically to be applied to glass, hereby guarantee the coating in respect of adhesion and color fastness for 10years from the date of application in accordance with the following conditions as laid out in this document. RegaLead will guarantee the ColorSpray' product under the following conditions: l. That the coating is applied to an approved substrate, i.e. uncoated, undamaged, defect free glass.2. That our application guidelines and directions ("The ColorSpray System") are followed and adhered to.3. That the information and directions contained in the Technical Data Sheets(TDS26) are adhered to and followed.4. That current paint industry custom and practice for applying coatings is adheredto.5. That the coated product is intended for a normal environment, not Marine, lndustrial or Swimming Pool environment.6. That only approved cleaning materials are used prior to and after application. We guarantee that the finished product will not crack, peel, blister or fade by more than10o/o of its original colour for a period of 10 years from date of application. We further guarantee that any reduction in the level of gloss will be even across the entire panel and will not significantly change the appearance of the finished product. All and any claims must be made in writing within a six week period of time from first sight of any failure of the product, describing with reasonable specificity the nature of the failure by the licensed Colorspray applicator. Any claim must be accompanied by all relevant paperwork including a copy of the original formulation used for application

 All warranties are subject to pre-approval by Looking Glass Designs based on material location, and application.

Looking Glass Designs. will, at its option, and subject to the terms stated below, repair or replace a panel of Treated glass which; provided that the customer has notified Looking Glass Designs in writing, within 30 days of discovering the failure, and within the warranty period described above.

The Warranty for any replacement or repaired Treated panel will extend for the remainder of the original warranty period only.

This warranty will not apply:

(a) if the panel has been subjected to misuse, abuse, accident, or want of care;
(b) if the panel has not been maintained in accordance with the maintenance information as provided by Looking Glass Designs
(d) if repairs or alterations and installation have been made or attempted by a person other than an authorized Looking Glass Designs representative;
(e) to the extent that any damage or colour variation is caused by any breakage, chipping, cracking, or damage to a panel after its delivery, however caused;
(f) if the panel has not been pre-approved for use by Looking Glass Designs. based on material location, and application, prior to installation.

Looking Glass Designs does not warrant the glass on which the treatment is applied, including without limitation, its suitability for use. To the extent that it is able to do so, Looking Glass Designs will, at the request and expense of the customer, pass on to the customer the benefit of any applicable warranty that it receives from the glass supplier.

Except as herein provided Looking Glass Designs. makes no warranty or guarantee, express or implied, including warranties of fitness for a particular purpose or merchantability, respecting its products.

In no event will Looking Glass Designs have any liability for any incidental, consequential or other damages (such as injury to persons or damage to any structure or its contents), including damage resulting from installation of its product. Some states do not allow the exclusion or limitation of consequential damages, so the above limitations or exclusions may not apply to you.

Looking Glass Designs does not warrant the installation of any materials, and is not responsible for any damage directly or incidentally caused to its products or any other persons or products, due to installation. Looking Glass Designs will not be liable pursuant to this warranty for any cost or consequential damage or economic loss, whether direct or indirect, to any person or property arising from Treated glass or the glass treatment supplied to the customer, and no responsibility is implied or accepted over and above the repair or replacement outlined in this document. All other customers, including without limitation any warranty implied under any Sale of Goods legislation, or the Trade Practices Act, or by any other law, are excluded to the extent permitted by law.

If during the Warranty period, any product proves to be defective, Looking Glass Designs in its sole discretion shall offer to replace the defective portion of the product FOB the point of origin to which the original product was supplied. Looking Glass Designs shall not be responsible for the cost of removal, replacement, or other related costs or taxes regarding defective materials. The warranty applies only to the purchaser of the glass and the owner of the structure to which it was installed provided adequate proof of purchase is furnished.

The original customer may not assign the benefit of this warranty to any other party without the written consent of Looking Glass Designs

Treatment means the coating treatment applied by Looking Glass Designs to a panel of glass.

Warranty means the warranty as described in this document.

Any custom artwork provided by the client shall be copyright free and Looking Glass Designs shall not be responsible for copyright infringement on artwork provided by others.

Looking Glass Designs shall hold copyrights to all designs created by the studio.

Creating art glass is a manufacturing process where each piece is unique. No two pieces of art glass are exactly the same. Custom sand patterns are truly one of a kind. The buyer acknowledges that they give the manufacturer artistic license in the final product"